SMART
LIVING

“Smart Silver” Digital Inclusion Programme for Elders

In order to allow members of society to enjoy the benefits of digital technology, the Digital Policy Office promotes various digital inclusion measures under the “Smart Silver” programme to help the elders understand and use digital technology products and services. These measures include outreach programme, mobile digital service stations, regular and fixed-point training on digital technologies and technical support, enriched ICT training and a web-based learning portal, enabling them to use digital technologies effectively and safely, and integrate into the digital society.
https://www.it2.gov.hk/en/index.php

iAM Smart

The Digital Policy Office (DPO) (the then Office of Government Chief Information Officer) launched the “iAM Smart” mobile app in 2020 to provide a one-stop personalised digital services platform, which enables users to log in and use online services by their personal mobile phone in a convenient way. Currently, over 3.6 million users registered for “iAM Smart” and about 1 300 government, public and private services and e-forms are accessible via “iAM Smart”. The DPO is comprehensively upgrading the “iAM Smart” platform, with the aim of integrating all government online services into “iAM Smart” within 2025 to realise “single portal for online government services”.
https://www.iamsmart.gov.hk/en/

eHealth+ Development

The Government announced in the 2023 Policy Address the initiative to roll out the eHealth+ five-year plan to upgrade eHealth into a comprehensive healthcare information infrastructure that integrates multiple functions of data sharing, service delivery, care journey management. eHealth+ aims to facilitate care co-ordination, cross-sector collaboration, as well as health management and surveillance, thereby better serving our citizens in obtaining optimal healthcare services, and supporting the healthcare reform and various healthcare policies more effectively, such as primary healthcare and cross-boundary healthcare services. At present, over 80% of the Hong Kong population have registered with eHealth. eHealth has also covered all public hospitals and clinics, all private hospitals, and over 4 100 private healthcare providers. The Government is taking forward the eHealth+ in phases in accordance with the patient-centric principle and four strategic directions, namely, One Health Record, One Care Journey, One Digital Front Door to Empowering Tool and One Health Data Repository.
https://www.ehealth.gov.hk/en/

Smart Hospital

The Hospital Authority (HA) introduced “Develop Smart Hospitals” and “Provide Smart Care” among its key development strategies in its Strategic Plan 2022-2027 entitled “Towards Sustainable Healthcare”. The strategic goal of developing Smart Hospitals is to integrate medical equipment, digital technologies and devices, IT and systems to jointly promote clinical excellence, operational efficiency and patient centred services. Alongside data-driven care empowered by AI, technology-enabled healthcare facilities like smart wards, smart clinics, smart pharmacies and smart hospital management and support, have been incorporated into the Smart Hospital projects. Currently, the HA has implemented 45 Smart Hospital products in its hospitals.
https://innovation.ha.org.hk/